Return Form

Return Form

EMAIL ADDRESS:_________________________________

PHONE NUMBER:_________________________________

ORDER NUMBER:_________________________________

 

RETURN REASON CODES

  1. Too Large
  2. Too Small
  3. Poor Quality (Please Explain)
  4. Changed Mind
  5. Received Incorrect Item/Size (Please Explain)
  6. Damaged (Please Explain)
  7. Other (Please Explain)

 PRODUCT NAME OR ITEM NUMBER

PRODUCT NAME OR ITEM NUMBER

QTY.

SIZE

CODE

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

SIZE EXCHANGES

PRODUCT NAME OR ITEM NUMBER

QTY.

NEW SIZE

 

 

 

 

 

 

 

COMMENTS AND EXPLANATIONS

________________________________________________________________________________________________________________________________________________________________________________________________

Return Policy

  • Merchandise may only be returned for a gift card

code within 30 days of the date your order shipped

from our warehouse.

  • Returned items must remain unwashed and unworn.
  • All sale and monogrammed items are final sale

and cannot be returned.

  • The customer is responsible for the shipping and

handling of the returned item(s). Original shipping

fees are non-refundable. For proof of delivery and for

your records, please note the tracking number of your

return package, if applicable.

  • A gift card code will be sent to the email address

provided at checkout.

 

To Make a Return

  1. Please refer to the Return Policy above to ensure that

 your return meets the criteria stated.

  1. Complete the return form to the left and include it

 inside the package with the item(s) you are

 returning.

  1. Please send your package to the address listed below.

 Please note the tracking number if applicable.

4.Once your package is received, please allow 5 to 7

 business days for our Returns Department to process

 your return.

  1. A gift card code will then be sent to the email address

 you provided at checkout.

 

Exchanges

We are now offering exchanges for the same item

but in a different size. If you wish to exchange your

item for a different size, please indicate that on your

return form. An exchange order for the new size will

be processed and shipped out to you within 5 to 7

business days. You will receive an order confirmation

email to the email address of the original order. Please

note that the exchange is subject to availability. If we

do not have the item and size in stock when we

receive your return, we will process the return and

issue you a gift card code. Monogrammed items are

not eligible for exchange.

 

Problems or Questions?

If you believe you have received damaged or incorrect

merchandise, or have any questions about your order,

please contact our Customer Service as soon as possible. You can reach us by email at revitalimports@gmail.com.

com or call 949.436.8066 between the hours of 10:00 AM

and 5 PM PST, Monday thru Friday.

 

All damaged items will be inspected and verified.

 

SEND RETURNS TO:

Revital Imports LLC

24981 Dana Point Harbor Dr. Ste. E110

Dana Point, CA 92629